+ How much do your services cost?

Coaching is $150/hour. Each brand package is customized to fit the individual client's needs. Contact me to request a free consultation.

+ How long does branding or a website take?

It really varies based on the individual project and scope, number and complexity of revisions, your response time, and my workload. Contact me here to discuss a timeline for your specific needs.

+ Do you do all the work yourself, or do you have helpers?

I do all branding and website work myself. I hire professional local photographers for photoshoots.

+ I already have a logo. Can I still work with you?

I truly believe branding should always be done with a holistic approach. Many times, when various elements of a brand are designed separately, you end up with a pieced-together solution — which ultimately doesn’t speak to your ideal customers as effectively as possible. To ensure the success of your project and the quality of my work, I don’t work with existing logos or design elements, or offer items from my brand package a la carte.

+ What if I just want a logo?

I don’t offer logos a la carte, as I find that is actually a disservice to my clients in the long run. While the primary logo is the foundation of a visual identity, I don’t believe the logo alone can tell your brand’s full story or set you apart in the modern competitive market. Branding should always be done with a holistic approach. Many times, when various elements of a brand are designed separately, you end up with a pieced-together solution — which ultimately doesn’t speak to your ideal customers as effectively as possible. To ensure the success of your project and the quality of my work, I don’t work with existing logos or design elements, or offer items from my brand package a la carte.

+ Do you offer printing?

I can help you order from Moo.com or another vendor. Printing is quoted per request and billed separately from design projects.

+ Do you have office hours?

My office hours are Monday through Friday from 9am to 5pm PST (12pm to 8pm EST) and emails are accepted any time. I typically respond to emails and calls within 1 business day. I do my best to respond as promptly as possible. I schedule all calls in advance so that I may plan to be available and allot the proper amount of time for our conversation.

+ Where are you located? Do we have to be in the same city / state to work together?

I live in New York City. I have clients all over the United States, Canada, the UK and Australia. Thanks to the internet, I am able to work with anyone who has internet connection.

+ What forms of payment do you accept?

I graciously accept cash (in person only), Venmo, Zelle, and checks.

+ Are payments refundable?

All payments are non-refundable as it is my way of securing your spot in my queue. I often book my projects several months ahead of time and scheduling is the key to making sure I give all of my clients the proper amount of time their project deserves. With that, I sometimes turn away potential clients for your reserved time slot. Therefore, if you back out, it may leave an empty spot that could have been given to another client. Non-refundable deposits are my way of securing payment and making sure my clients are serious about moving forward with their project. Thank you for your cooperation.

+ What if I don’t like what you design? Can I cancel?

My unique design process that I have developed and refined over the past 10 years prevents this from happening.

Before I start designing anything for you, I make sure we are on the same page. You will fill out a questionnaire and we will collaborate on a Pinterest board in order to establish a style/tone for your brand or website. Next I put together a mood board which you will approve before I begin the logo design process.

By the time I being designing anything, I will have a solid idea of what it is you want. If you aren’t happy with any of the initial designs I show you, I will go back to the drawing board and we will work together until we get on the right path.

All of my branding packages include unlimited revisions, so satisfaction is guaranteed. If you do wish to cancel however, your payment is non-refundable.